Help & Support

How can we help you?

Find answers, report problems, contact support, or learn more about LaGecto.

Technical issues

Try these steps first. They are ordinary browser checks — nothing risky.

App won't load
Try a refresh and check your connection before contacting support.
Read the guide
Login problem
Locked accounts need Support. Do not keep guessing the password.
Read the guide
Account problem
Locked accounts need Support. Do not keep guessing the password.
Read the guide
Slow performance
Try a refresh and check your connection before contacting support.
Read the guide
Checkout problem
LaGecto records the order. Payment is arranged directly with the shop.
Read the guide
Payment issue
LaGecto records the order. Payment is arranged directly with the shop.
Read the guide
Image upload issue
Try a refresh and check your connection before contacting support.
Read the guide
Notification issue
Try a refresh and check your connection before contacting support.
Read the guide
Messaging issue
Try a refresh and check your connection before contacting support.
Read the guide
Browser compatibility issue
Try a refresh and check your connection before contacting support.
Read the guide

Still having trouble? Contact Support.